Vision, Mission, and Values

illustration of two people standing on a cliff staring at a mountain range
01. Vision02. Mission03. Values04. Strategic Priorities
Vision

As experts in global operations, we aspire to provide exceptional services to Harvard’s Schools, centers, and departments that enable the University community to pursue extraordinary opportunities and achieve their international research, teaching, and learning goals.

Mission

We provide the Harvard community with advice, tools, and resources to minimize risk, manage complexity, and facilitate safe and compliant international travel, operations, and activities.

Values
Be a partner

We are accountable to our clients and each other. We value relationships, share knowledge, and leverage our internal expertise and external networks to pursue creative and compliant solutions for the University and our clients.

Champion stewardship

We are mission-driven, lead with integrity, and advocate for the responsible use of the University’s resources abroad.

Embrace diverse perspectives

We respect and celebrate diversity of experiences, styles, and perspectives. We promote open dialogue, and we seek to spark innovation and create a more inclusive and equitable team.

Pursue excellence

We are client-focused and committed to providing an exceptional customer experience. We are data-driven and deliberate in our work. We use research to inform decisions, and we seek continuous improvement as we strive to find solutions for our clients.

Strategic Priorities
  1. Further develop GSS as a resilient organization.
  2. Evaluate and continuously improve processes to enhance services for our clients.
  3. Promote GSS and further develop and strengthen our relationships across the University community and our higher education partners.
  4. Maximize opportunities and mitigate risks for the University and our clients.