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A World of Expertise

Our team offers a world of knowledge ready to be tapped for your next international endeavor. With combined expertise spanning areas of international business, finance, HR, security and crisis management, we’re uniquely qualified to help our clients accomplish their international goals. Since 2011, we’ve opened 8 offices, hired more than 280 staff, tracked over 54,000 registered trips, and triaged more than 1,500 medical and security incidents.

Global Support Services

+1-617-495-1111
Leadership

Joe O'Regan

Director
+1-617-496-1631

Joe has spent the majority of his career supporting international operations in both for-profit and nonprofit settings. In this time, Joe has led finance and HR teams, international tax reporting, audit liaison teams, accreditation renewals for educational institutions, the implementation of emergency management response plans, and the establishment of an overseas presence in numerous countries.

He also serves as the Vice President for Operations for Harvard Global Research and Support Services, Inc., as well as having various board appointments with Harvard Global and its overseas affiliates.

Joe is a longstanding fellow member of the Association of Chartered and Certified Accountants, the global body for professional accountants. He also serves as treasurer on the board of Non-Profit Net Inc., an organization that unites nonprofits within communities to increase capacities for growth.

Belynda Bady

Associate Director for International Consulting & Operations
+1-617-495-9084

Belynda brings more than a decade of organizational development, leadership, and financial experience in international nonprofit settings to her role as Associate Director of International Consulting and Operations.

Belynda supports the international consultants and operations staff and oversees strategy in several areas: global operations, consulting services, and organizational strategic direction with a focus on systems and finance. Belynda also leads the development of innovative results to address complex challenges for Harvard Global, for which she manages the framework, business solutions, and infrastructure that supports small, diverse, country operations.

Prior to GSS, Belynda lived and worked overseas where she provided organizational development, financial advice, auditing services, and systems and capacity building support to countries in the Eastern Caribbean and Africa. Belynda collaborated in the establishment of an NGO in Ethiopia and was Chief of Party for a USAID mission dedicated to supporting NGOs in their fight against HIV/AIDS.

Matt Etre

Associate Director, International Safety & Security
+1-617-496-7224

Matt is an experienced law enforcement professional with more than three decades of service in the federal government, where he focused on national security and public safety. In GSS, Matt oversees the international safety and security program with the goal of enabling Harvard’s students, faculty, and staff to study, work, research, and operate safely and securely abroad. He also leads the University’s International Emergency Management Team (IEMT).

Prior to joining Harvard, Matt was the Special Agent in Charge (SAC) for U.S. Homeland Security Investigations (HSI) in Boston, where he managed law enforcement and support personnel in 11 offices across New England. In 2016 and 2017, the Secretary of Homeland Security designated Matt as the Federal Security Coordinator for the Boston Pops Fireworks Spectacular on July 3rd and 4th.

During his tenure in the federal government, Matt completed two international assignments in London and Rome. He served as the Attaché for HSI in London for three years, providing investigative and programmatic oversight in support of HSI’s international mission in the U.K., Ireland, and Iceland. He was instrumental in forging bi-lateral initiatives involving national security, human trafficking, counter proliferation, cyber crime, intellectual property rights, and financial fraud. In Rome, he held the position of Assistant Customs Attaché, where he served as the agency representative to Israel and was responsible for money laundering, customs fraud, and cyber-related investigations in Italy and the Middle East. Matt also served stints in Washington D.C. and Miami, where he led the counter terrorism program and conducted financial crime investigations, respectively.

Matt is a graduate of Northeastern University where he earned a bachelor’s degree in criminal justice.

Administration

Jack Ferris

Staff Assistant
+1-617-998-5116

Jack has over nine years' experience in administration in higher education. At GSS, Jack provides high-level support to the Director and Associate Directors, manages office operations, and assists with special projects.

Previously, Jack assisted the dean at Boston University's College of Fine Arts and worked in academic affairs for the New England Institute of Art in Brookline. He holds a bachelor's degree in psychology from the University of Massachusetts Amherst.

Liz Marr

Senior Communications Officer
+1-617-495-2363

A dedicated marketing and communications professional, Liz has more than a decade of work in content strategy and development, market research, project management, and customer service.

In GSS, Liz oversees the department’s communications strategy, brand guidelines, and web properties globalsupport.harvard.edu and harvardglobal.org. She works closely with the GSS leadership team and staff to develop content and campaigns that elevate the department's profile within the Harvard community and educate travelers and clients on a range of global topics.

Before joining GSS in 2014, Liz spent seven years in the Office of Communications and Marketing at Harvard’s Division of Continuing Education. There, she conducted market research to inform the Division's programmatic offerings, established its social media strategy, managed its advertising budget, coordinated annual information sessions, and developed and edited content for its web properties.

Liz holds a bachelor’s degree in marketing from Providence College and a master's degree in international higher education and intercultural relations from Lesley University. Outside of work and school, Liz enjoys traveling, spending time with friends and family, and rooting for the Sox, Celts, Pats, and Bs.

Katherine Swanson

Business Operations Analyst
+1-617-496-0065

Katherine leads technology-driven solutions and business process improvements for GSS. She brings a high level of organization, project management, and steadfast commitment to customer service. In her role, she works with program and department administrators, faculty, and students to provide guidance and resources, research options to resolve inquiries, communicate with GSS vendors on particular cases, and connect them with other Harvard departments. Specifically, Katherine is responsible for the GSS customer relationship management database (Salesforce) and the International SOS MyTrips platform, providing traveler and case reports to GSS stakeholders and managing the vendor relationships on behalf of GSS. She also coordinates the PEO (Professional Employment Organization) hiring process for employees abroad and processes inter-departmental journals to ensure accurate and timely payment of those employees’ salaries. In support of travelers, Katherine reviews applications for travel to Cuba under the general license and coordinates with various Harvard offices to issue license letters for travelers. Twice a year, she coordinates the U.S. Customs and Border Protection's on-campus Global Entry events.

Previously, Katherine worked with business owners and point-of-sale software developers in the credit card processing industry, where she calculated developer profit payments, maintained merchant accounts, solved escalated customer service issues, and facilitated communications between developers and merchants.

Katherine is fluent in Spanish.

International Consulting & Operations

Krister Anderson

Senior International Program Consultant for CADM, FAS, HKS, and SEAS
+1-617-496-1072

As an international program consultant, Krister works with Harvard faculty, staff, and students to facilitate international research and educational programs. Through 2018, he has consulted on cases in nearly 70 countries where Harvard has activities. Krister has nearly a decade of international experience working with large, mission-driven organizations to advance goals across borders and cultures in government, medicine, and education.

Previously, Krister worked with Johns Hopkins Medicine International, where he helped manage a multi-million dollar joint venture with Saudi Aramco to oversee and improve its health care system. He was also a Foreign Service Officer with the U.S. State Department, serving as an Economic Officer in Riyadh, Saudi Arabia and as a Consular Officer in Mexico City, Mexico.

Krister holds a bachelor’s degree in social studies from Harvard College, where he focused on the Middle East and wrote a thesis on an Islamist group in Morocco. He was a member of the Harvard International Relations Council and the student chair of the Harvard Youth Poll at the Institute of Politics. Krister also holds a master's degree in foreign service from Georgetown University, where he was was a Huffington Junior Fellow at the Institute for the Study of Diplomacy. Outside of work, Krister enjoys the mountains during all seasons by hiking and skiing in addition to other outdoor activities.

Kate Apollo

Assistant Director, Finance
+1-617-496-3651

Kate is an experienced accounting professional with more than a decade of work in finance and accounting across a variety of industries. In GSS, she oversees the accounting and financial aspects of Harvard Global U.S. and its international subsidiaries. Kate is responsible for all in-country financial compliance and audits.

Before joining GSS in 2013, Kate was a financial associate in the Faculty of Arts and Sciences' Education Innovation Laboratory. 

Kate holds a bachelor’s degree in accounting and economics and a master of business administration from the University of Nairobi. When not at work, she enjoys spending time with her family.

Aimee Godett

International Project Administrator
+1-617-384-0021

As an international project administrator, Aimee assists with the administration and coordination of Harvard Global branches and affiliated entities’ startups and registration maintenance in various jurisdictions around the world.

Prior to joining GSS, Aimee worked at JP Morgan Chase Bank, N.A. as an associate in the Regulatory Services department where she managed the quarterly board governance cycles and regulatory filings for a number of mutual fund clients.

Aimee is a graduate of Loyola University, Maryland where she earned a bachelor's degree in English. She spent her junior year studying at Newcastle University in Newcastle upon Tyne, England. Aside from work, she enjoys traveling, hiking, and playing fetch with her dog.

Kaelan Kennedy

Senior International Program Consultant for HBS, HMS, HSDM, and HSPH
+1-617-495-4559

Kaelan has more than 10 years of experience in higher education with a focus on internationalization. In GSS, Kaelan partners closely with University clients to facilitate and maintain a variety of activities overseas, including short- and long-term research projects and managing operations at several Harvard Global entities. She brings a comprehensive understanding of global regulatory affairs, site assessment, and strategic operations to GSS. In her work, Kaelan aims to complement and enhance institutional best practices, achieve efficiencies, mitigate risks, and enable and contribute to the success of Harvard’s global initiatives.

Before joining GSS, Kaelan spent six years as the Director of Global Regulatory Affairs and Planning at Northeastern University, where she developed the institution's global regulatory affairs strategy and new site assessment and implementation guidelines. In her role, she managed internal and external relationships to promote regulatory compliance and successful launches of campus operations across diverse jurisdictions. This included obtaining and maintaining university consent and degree-granting authority in five North American markets. Prior to Northeastern, Kaelan was a Director of Admissions at Hult International Business School.

Kaelan holds a bachelor's degree in sociology from The George Washington University as well as a graduate certificate in higher education administration and a master's degree in global studies and international relations with a concentration in global student mobility from Northeastern University.

Roger Nelson

Financial Associate
+1-617-998-5118

As a financial associate, Roger oversees accounts payable (vendor setup and invoicing), assists with monthly payroll management for Harvard Global, and works closely with the finance staff and Director on budget forecasting.

Before joining GSS, Roger had worked in management, media, customs and excise, training, and warehouse management for two U.S. retailers. In Trinidad and Tobago, he worked for the Caribbean Communications Network and an estate and port management corporation.

Roger holds a bachelor's degree in environmental science from the University of Massachusetts, Boston. Outside of work, Roger is a volunteer citizen scientist with the Charles River Watershed Authority. He also enjoys swimming, basketball, visiting museums, and spending time with his family.

Annie Ngige-Thuo

Staff Accountant
+1-617-998-5115

Annie is an accounting and finance professional with deep experience in several areas of accounting. In GSS, Annie oversees complex general ledger close outs for Harvard Global, which includes the consolidation of Harvard Global entities, inter-company eliminations, foreign and currency conversions. Annie also oversees the accounts payable and accounts receivable processes, working closely with our vendors and third parties.

Previously, Annie provided clients and companies with payroll services, tax preparation, and procedures to improve their financial reporting and internal controls. She also managed clients' general ledger, monthly closing, and reconciliations.

Annie holds a bachelor's degree in accounting from Salem State University, as well as certificate in finance and a master's degree in business administration with a concentration in global studies from Southern New Hampshire University. Outside of work, Annie enjoys spending time with family and friends, and cooking.

Blaga Ovcharova

International HR and Benefits Manager
+1-617-496-8617

Blaga is an international human resources professional with more than a decade of experience in providing full life-cycle HR services in nonprofit settings.

In GSS, Blaga oversees employment services for clients' international assignments hired through our affiliated nonprofit legal entity, Harvard Global, including global mobility, compliance, contracting, compensation, benefits, and payroll management. Blaga advises clients on hiring strategies and employee relations.

Prior to joining GSS, Blaga held various positions at the Clinton Health Access Initiative (CHAI), where she was responsible for overall human resources support to local and international employees in 30 countries around the world. Her work also included management of talent acquisitions and key partnerships with external organizations.

Blaga holds a bachelor’s degree in chemical engineering from Burgas University, Bulgaria, and master’s degree in liberal arts with a concentration in human resources management from Harvard University Extension School. Outside of work, Blaga enjoys traveling, reading, cooking and spending time with her family.

Picture of an old camera and polaroid photos laying on a map

Lia Tjahjana

International Program and Operations Consultant for GSD, HDS, HGSE, HLS, and Radcliffe
+1-617-495-3610

As an international program and operations consultant, Lia manages the U.K. entity operations administered via Harvard Global, our affiliated nonprofit legal entity. She is responsible for managing the HR processes for Harvard Global's operations in Germany, India, and the U.K. Lia also serves as the primary contact for international activities for the Harvard Graduate School of Design (GSD), Harvard Divinity School (HDS), Harvard Graduate School of Education (HGSE), Harvard Law School (HLS), and the Harvard Radcliffe Institute, where she works with faculty and staff to facilitate international research and educational programs. 

Prior to joining GSS, Lia managed an international program at Harvard Kennedy School. She also has experience in business consulting and investment banking. Lia holds a master's degree in engineering science from the University of New South Wales and a master's degree in liberal arts with a concentration in management from Harvard University Extension School.

International Safety & Security

Tim Brokmeier

Senior Program Manager, International Safety and Security
+1-617-496-0744

An experienced security professional, Tim monitors global events and their effect or potential effect on Harvard's international activities and travelers. His vast network of international security professionals enables him to gather, analyze, and inform key University responders and travelers to mitigate potential risks and to respond quickly when critical situations arise. In addition to being a core member of the University’s International Emergency Management Team (IEMT), Tim provides pre-travel trainings and security assessments, liaises with security consultants, and maintains the International SOS MyTrips and TravelTracker platforms to ensure data accuracy and reliability.

Tim's more than 25-year experience as a security professional includes executive protection, corporate investigations, physical security, and event security management. Prior to joining Harvard, Tim managed the travel security requirements for State Street Corporation. He traveled extensively throughout South America to conduct security assessments and evaluate the threat level imposed to business travelers. In doing so, Tim developed an understanding of the needs of the travelers and learned the business and social culture of the countries visited. As a travel security manager, Tim developed a training program for professional and personal travelers that was replicated by several corporations throughout New England as a resource for other business travelers.

Tim has also traveled throughout South and Southeast Asia as a tourist and a security professional. He studied electrical engineering in the U.S. Navy while stationed at Pearl Harbor in Hawaii and deployed twice to the Middle East.

Asa Zuberman-Leibman

International Safety and Security Specialist
+1-617-495-5247

Asa is an experienced intelligence and international security professional. Before joining Harvard in 2018, he worked as an educational consultant in Chengdu, China and subsequently served as a global intelligence analyst for Merck & Co. in New Jersey, where he also focused on the Asia-Pacific region.

Asa graduated from Davidson College in 2015 with a bachelor's degree in political science and a minor in Chinese Studies. He is proficient in Mandarin Chinese.

Outside of work, Asa enjoys traveling, exploring new areas of Boston and Cambridge, and playing soccer.